Clifton Views

FITZROY NORTH, VICFor-Profit123 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 4.0
Are you the provider? Claim this listing

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 compliance issue on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

60%
33%

Feeling at home

53%
40%

Feeling safe

80%
13%

Follow-up on concerns

27%
47%
20%

Food quality

33%
27%
33%

Having a voice

80%
20%

How the home operates

20%
67%
13%

Independence supported

67%
33%

Staff are caring

67%
27%

Staff competence

47%
33%
20%

Things explained clearly

40%
27%
27%

Treated with respect

47%
33%
20%
Total care minutes229 mins (target: 232)
Target
Registered nurse care minutes34 mins (target: 46)
Target
Did not meet care minute targets

This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 232 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
49.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
13.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
19.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
16.0 (avg: 12.3)About average
Avg