Churches of Christ Buckingham Gardens Aged Care Service
ALEXANDRA HILLS, QLD50 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
5 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
54%
46%
Feeling at home
46%
31%
15%
Feeling safe
54%
23%
23%
Follow-up on concerns
38%
46%
15%
Food quality
23%
46%
31%
Having a voice
62%
38%
How the home operates
38%
54%
Independence supported
54%
31%
15%
Staff are caring
38%
62%
Staff competence
38%
46%
15%
Things explained clearly
31%
54%
15%
Treated with respect
38%
54%
Total care minutes211 mins (target: 199)
Target
Registered nurse care minutes42 mins (target: 41)
Target
This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 199 minutes, including 41 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
23.0 (avg: 24.4)About average
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Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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