Christophorus House Hostel

HORNSBY, NSW24 beds
Experience 4.0Compliance 4.0Staffing 5.0Quality 5.0
DementiaCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

4 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

75%
25%

Feeling at home

50%
42%

Feeling safe

100%

Follow-up on concerns

75%
25%

Food quality

42%
58%

Having a voice

100%

How the home operates

50%
33%
17%

Independence supported

67%
33%

Staff are caring

58%
33%

Staff competence

67%
17%
17%

Things explained clearly

58%
42%

Treated with respect

67%
33%
Total care minutes235 mins (target: 209)
Target
Registered nurse care minutes74 mins (target: 42)
Target
Met both targets

This facility delivers 235 minutes of hands-on care per resident per day. The government requires a minimum of 209 minutes, including 42 minutes delivered by registered nurses.

Falls
38.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
Avg