Chiswick Manor Care Community
CHISWICK, NSWFor-Profit117 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
45%
50%
Feeling at home
45%
41%
Feeling safe
45%
45%
Follow-up on concerns
18%
68%
14%
Food quality
41%
36%
18%
Having a voice
50%
50%
How the home operates
23%
59%
18%
Independence supported
41%
45%
14%
Staff are caring
55%
36%
Staff competence
32%
45%
23%
Things explained clearly
36%
55%
Treated with respect
59%
36%
Total care minutes223 mins (target: 224)
Target
Registered nurse care minutes46 mins (target: 45)
Target
This facility delivers 223 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
26.0 (avg: 24.4)About average
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Unplanned weight loss
2.0 (avg: 5.8)Better than most
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
21.0 (avg: 37.6)Better than most
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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