Chestnut Gardens Aged Care Home
DOVETON, VICGovernment100 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 2.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
47%
53%
Feeling at home
33%
40%
27%
Feeling safe
47%
33%
13%
Follow-up on concerns
27%
40%
20%
13%
Food quality
27%
33%
33%
Having a voice
60%
27%
13%
How the home operates
33%
60%
Independence supported
80%
13%
Staff are caring
60%
20%
20%
Staff competence
53%
33%
13%
Things explained clearly
33%
33%
33%
Treated with respect
60%
20%
20%
Total care minutes259 mins (target: 228)
Target
Registered nurse care minutes104 mins (target: 45)
Target
This facility delivers 259 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
48.0 (avg: 24.4)Below average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
59.0 (avg: 37.6)Below average
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Antipsychotic medication use
18.0 (avg: 12.3)Below average
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