Chelsea Lodge Hostel
WINCHELSEA, VIC31 beds
0.0
Experience 0.0Compliance 0.0Staffing 0.0Quality 0.0
DementiaTerminal illness
Overall Rating
0.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
0.0How residents experience daily life
Compliance(22% of rating)
0.0Meeting aged care quality standards
Staffing(22% of rating)
0.0Care minutes and staffing levels
Quality Measures(22% of rating)
0.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q3 2024
4.0Q4 2024
0.0Q1 2025
4.0Q2 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
75%
25%
Feeling safe
58%
42%
Follow-up on concerns
33%
58%
Food quality
58%
33%
Having a voice
67%
33%
How the home operates
17%
75%
Independence supported
67%
17%
17%
Staff are caring
83%
17%
Staff competence
50%
50%
Things explained clearly
25%
67%
Treated with respect
92%
Total care minutes165 mins (target: 186)
Target
Registered nurse care minutes62 mins (target: 39)
Target
This facility delivers 165 minutes of hands-on care per resident per day. The government requires a minimum of 186 minutes, including 39 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
34.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
19.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
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