Chelsea Lodge Hostel

WINCHELSEA, VIC31 beds
Experience 0.0Compliance 0.0Staffing 0.0Quality 0.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
0.0

How residents experience daily life

Compliance(22% of rating)
0.0

Meeting aged care quality standards

Staffing(22% of rating)
0.0

Care minutes and staffing levels

Quality Measures(22% of rating)
0.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q3 2024
4.0Q4 2024
0.0Q1 2025
4.0Q2 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

100%

Feeling at home

75%
25%

Feeling safe

58%
42%

Follow-up on concerns

33%
58%

Food quality

58%
33%

Having a voice

67%
33%

How the home operates

17%
75%

Independence supported

67%
17%
17%

Staff are caring

83%
17%

Staff competence

50%
50%

Things explained clearly

25%
67%

Treated with respect

92%
Total care minutes165 mins (target: 186)
Target
Registered nurse care minutes62 mins (target: 39)
Target
Did not meet total care minutes target

This facility delivers 165 minutes of hands-on care per resident per day. The government requires a minimum of 186 minutes, including 39 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025
Use of restrictive practices
34.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
19.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
Avg