Charlton Aged Care
CHARLTON, VICGovernment13 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
89%
11%
Feeling at home
56%
44%
Feeling safe
89%
11%
Follow-up on concerns
56%
44%
Food quality
44%
33%
22%
Having a voice
56%
22%
11%
11%
How the home operates
67%
22%
11%
Independence supported
67%
33%
Staff are caring
78%
11%
11%
Staff competence
67%
22%
11%
Things explained clearly
33%
67%
Treated with respect
67%
33%
Total care minutes322 mins (target: 186)
Target
Registered nurse care minutes191 mins (target: 39)
Target
This facility delivers 322 minutes of hands-on care per resident per day. The government requires a minimum of 186 minutes, including 39 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Falls
15.0 (avg: 31.5)Better than most
AvgAvg
Major injury from a fall
6.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
45.0 (avg: 37.6)Below average
AvgAvg