Centennial Lodge
WANTIRNA SOUTH, VICNot-for-Profit75 beds
3.0
Experience 2.0Compliance 4.0Staffing 4.0Quality 3.0
Dementia
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
2.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
15%
69%
15%
Feeling at home
31%
15%
54%
Feeling safe
62%
38%
Follow-up on concerns
15%
54%
31%
Food quality
31%
38%
23%
Having a voice
23%
31%
38%
How the home operates
15%
62%
23%
Independence supported
38%
38%
23%
Staff are caring
15%
69%
15%
Staff competence
62%
31%
Things explained clearly
46%
31%
15%
Treated with respect
23%
69%
Total care minutes230 mins (target: 229)
Target
Registered nurse care minutes54 mins (target: 46)
Target
This facility delivers 230 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
12.0 (avg: 24.4)About average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
43.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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