Catholic Healthcare Our Lady of Loreto Gardens
HAMLYN TERRACE, NSWNot-for-Profit60 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
62%
31%
Feeling at home
69%
15%
Feeling safe
69%
23%
Follow-up on concerns
46%
38%
15%
Food quality
23%
23%
38%
15%
Having a voice
85%
15%
How the home operates
46%
38%
15%
Independence supported
46%
54%
Staff are caring
77%
15%
Staff competence
54%
38%
Things explained clearly
38%
46%
15%
Treated with respect
85%
15%
Total care minutes216 mins (target: 214)
Target
Registered nurse care minutes45 mins (target: 43)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
16.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
22.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
15.0 (avg: 12.3)About average
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