Catholic Healthcare Macquarie Care Centre
BATHURST, NSWNot-for-Profit55 beds
3.0
Experience 2.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
2.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
46%
38%
15%
Feeling at home
31%
31%
31%
Feeling safe
46%
38%
15%
Follow-up on concerns
23%
46%
23%
Food quality
23%
31%
15%
31%
Having a voice
38%
23%
38%
How the home operates
15%
62%
23%
Independence supported
38%
38%
15%
Staff are caring
38%
54%
Staff competence
31%
54%
15%
Things explained clearly
15%
54%
23%
Treated with respect
15%
62%
23%
Total care minutes199 mins (target: 210)
Target
Registered nurse care minutes49 mins (target: 43)
Target
This facility delivers 199 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
18.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
11.0 (avg: 5.8)Below average
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Falls
30.0 (avg: 31.5)About average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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Antipsychotic medication use
5.0 (avg: 12.3)Better than most
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