Catholic Healthcare Charles O'Neill Hostel

MAYFIELD, NSWNot-for-Profit80 beds
Terminal illnessCaters for cultural, spiritual or ethical food requirements
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Overall Rating

No rating data available

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

21 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

57%
36%

Feeling at home

79%
14%

Feeling safe

71%
29%

Follow-up on concerns

50%
36%

Food quality

50%
43%

Having a voice

79%
21%

How the home operates

29%
57%
14%

Independence supported

93%

Staff are caring

79%
21%

Staff competence

43%
50%

Things explained clearly

21%
64%
14%

Treated with respect

79%
21%
Total care minutes194 mins (target: 196)
Target
Registered nurse care minutes41 mins (target: 40)
Target
Did not meet total care minutes target

This facility delivers 194 minutes of hands-on care per resident per day. The government requires a minimum of 196 minutes, including 40 minutes delivered by registered nurses.

Use of restrictive practices
3.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
12.0 (avg: 5.8)Below average
Avg
Falls
28.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
28.0 (avg: 12.3)Below average
Avg