Castlemaine Health
CASTLEMAINE, VICGovernment153 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
55%
40%
Feeling at home
50%
25%
20%
Feeling safe
70%
25%
Follow-up on concerns
40%
40%
20%
Food quality
20%
40%
35%
Having a voice
70%
10%
20%
How the home operates
40%
45%
15%
Independence supported
45%
20%
20%
15%
Staff are caring
50%
50%
Staff competence
55%
35%
10%
Things explained clearly
35%
30%
10%
25%
Treated with respect
70%
25%
Total care minutes229 mins (target: 203)
Target
Registered nurse care minutes66 mins (target: 41)
Target
This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 203 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
35.0 (avg: 24.4)Below average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
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Antipsychotic medication use
22.0 (avg: 12.3)Below average
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