Casterton Memorial Hospital Nursing Home

CASTERTON, VICGovernment30 beds
Experience 4.0Compliance 5.0Staffing 4.0Quality 4.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

92%

Feeling at home

92%

Feeling safe

100%

Follow-up on concerns

83%
17%

Food quality

33%
67%

Having a voice

100%

How the home operates

58%
42%

Independence supported

42%
58%

Staff are caring

75%
25%

Staff competence

83%
17%

Things explained clearly

33%
58%

Treated with respect

83%
17%
Total care minutes218 mins (target: 220)
Target
Registered nurse care minutes78 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
22.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
10.0 (avg: 12.3)About average
Avg