Casterton Memorial Hospital Nursing Home
CASTERTON, VICGovernment30 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
92%
Feeling safe
100%
Follow-up on concerns
83%
17%
Food quality
33%
67%
Having a voice
100%
How the home operates
58%
42%
Independence supported
42%
58%
Staff are caring
75%
25%
Staff competence
83%
17%
Things explained clearly
33%
58%
Treated with respect
83%
17%
Total care minutes218 mins (target: 220)
Target
Registered nurse care minutes78 mins (target: 45)
Target
This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
22.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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