Casey Manor
NARRE WARREN SOUTH, VICFor-Profit45 beds
3.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 2.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
62%
23%
Feeling at home
38%
38%
23%
Feeling safe
62%
38%
Follow-up on concerns
38%
15%
38%
Food quality
31%
46%
15%
Having a voice
69%
23%
How the home operates
31%
46%
23%
Independence supported
62%
15%
23%
Staff are caring
54%
38%
Staff competence
54%
38%
Things explained clearly
54%
38%
Treated with respect
85%
15%
Total care minutes222 mins (target: 224)
Target
Registered nurse care minutes47 mins (target: 45)
Target
This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
28.0 (avg: 24.4)About average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
45.0 (avg: 31.5)Below average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
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Antipsychotic medication use
16.0 (avg: 12.3)About average
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