Casey Aged Care
NARRE WARREN, VICFor-Profit149 beds
3.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 2.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
56%
37%
Feeling at home
56%
26%
11%
Feeling safe
74%
26%
Follow-up on concerns
30%
56%
15%
Food quality
19%
41%
37%
Having a voice
67%
19%
How the home operates
33%
56%
11%
Independence supported
56%
19%
22%
Staff are caring
74%
19%
Staff competence
44%
41%
15%
Things explained clearly
41%
44%
11%
Treated with respect
74%
19%
Total care minutes202 mins (target: 224)
Target
Registered nurse care minutes46 mins (target: 45)
Target
This facility delivers 202 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
25.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
57.0 (avg: 37.6)Below average
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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