Carinya House
GLENHAVEN, NSWNot-for-Profit60 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
85%
15%
Feeling safe
85%
15%
Follow-up on concerns
54%
46%
Food quality
46%
31%
23%
Having a voice
77%
23%
How the home operates
85%
15%
Independence supported
69%
23%
Staff are caring
77%
23%
Staff competence
62%
31%
Things explained clearly
69%
31%
Treated with respect
92%
Total care minutes231 mins (target: 232)
Target
Registered nurse care minutes46 mins (target: 47)
Target
This facility delivers 231 minutes of hands-on care per resident per day. The government requires a minimum of 232 minutes, including 47 minutes delivered by registered nurses.
Use of restrictive practices
29.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
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