Calvary Hallam

HALLAM, VICFor-Profit60 beds
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0Q4 2023
3.0Q1 2024
3.0Q2 2024
3.0Q3 2024

Based on resident interviews conducted in 2023

Always Most of the time Some of the time Never

Care needs being met

50%
25%
25%

Feeling at home

33%
50%

Feeling safe

67%
25%

Follow-up on concerns

50%
33%

Food quality

67%
25%

Having a voice

42%
42%

How the home operates

33%
58%

Independence supported

42%
33%
25%

Staff are caring

42%
42%
17%

Staff competence

50%
42%

Things explained clearly

25%
58%

Treated with respect

33%
50%
17%
Total care minutes227 mins (target: 211)
Target
Registered nurse care minutes44 mins (target: 42)
Target
Met both targets

This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024
Pressure injuries
4.0 (avg: 1.2)Below average
Avg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
Avg
Falls
37.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
20.0 (avg: 12.3)Below average
Avg