Burrowa House
BOOROWA, NSW20 beds
4.0
Experience 4.0Compliance 4.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
67%
33%
Feeling at home
75%
25%
Feeling safe
75%
25%
Follow-up on concerns
67%
25%
Food quality
25%
50%
25%
Having a voice
75%
17%
How the home operates
67%
33%
Independence supported
50%
42%
Staff are caring
58%
42%
Staff competence
50%
42%
Things explained clearly
58%
25%
17%
Treated with respect
75%
17%
Total care minutes259 mins (target: 192)
Target
Registered nurse care minutes78 mins (target: 40)
Target
This facility delivers 259 minutes of hands-on care per resident per day. The government requires a minimum of 192 minutes, including 40 minutes delivered by registered nurses.
Use of restrictive practices
75.0 (avg: 24.4)Below average
AvgAvg
Falls
49.0 (avg: 31.5)Below average
AvgAvg
Polypharmacy (5+ medications)
60.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
10.0 (avg: 12.3)About average
AvgAvg