Bupa Waratah
WARATAH, NSWFor-Profit109 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues, 7 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
53%
42%
Feeling at home
89%
11%
Feeling safe
89%
11%
Follow-up on concerns
42%
47%
11%
Food quality
11%
79%
11%
Having a voice
89%
11%
How the home operates
16%
84%
Independence supported
79%
21%
Staff are caring
89%
11%
Staff competence
79%
21%
Things explained clearly
63%
21%
16%
Treated with respect
95%
Total care minutes209 mins (target: 222)
Target
Registered nurse care minutes39 mins (target: 45)
Target
This facility delivers 209 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
25.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
36.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
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Antipsychotic medication use
9.0 (avg: 12.3)About average
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