Bupa South Morang
SOUTH MORANG, VICFor-Profit65 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
29%
21%
Feeling at home
50%
29%
21%
Feeling safe
64%
14%
14%
Follow-up on concerns
36%
50%
Food quality
50%
43%
Having a voice
43%
36%
14%
How the home operates
43%
29%
29%
Independence supported
50%
29%
14%
Staff are caring
57%
29%
14%
Staff competence
36%
50%
14%
Things explained clearly
43%
14%
29%
14%
Treated with respect
57%
36%
Total care minutes231 mins (target: 232)
Target
Registered nurse care minutes53 mins (target: 46)
Target
This facility delivers 231 minutes of hands-on care per resident per day. The government requires a minimum of 232 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
18.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
30.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
AvgAvg
Antipsychotic medication use
14.0 (avg: 12.3)About average
AvgAvg