Bupa Enfield
ENFIELD, SAFor-Profit68 beds
3.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 2.0
Terminal illnessDementiaCaters for cultural, spiritual or ethical food requirements
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
30 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
57%
21%
21%
Feeling at home
57%
21%
14%
Feeling safe
79%
21%
Follow-up on concerns
50%
36%
14%
Food quality
14%
57%
21%
Having a voice
43%
21%
36%
How the home operates
36%
50%
Independence supported
14%
57%
21%
Staff are caring
64%
14%
21%
Staff competence
36%
43%
21%
Things explained clearly
21%
50%
21%
Treated with respect
71%
29%
Total care minutes215 mins (target: 232)
Target
Registered nurse care minutes46 mins (target: 46)
Target
This facility delivers 215 minutes of hands-on care per resident per day. The government requires a minimum of 232 minutes, including 46 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
25.0 (avg: 24.4)About average
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
30.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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