Bupa Echuca
ECHUCA, VICFor-Profit120 beds
3.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
77%
23%
Feeling at home
68%
23%
Feeling safe
91%
Follow-up on concerns
45%
45%
Food quality
36%
50%
Having a voice
82%
14%
How the home operates
45%
55%
Independence supported
77%
18%
Staff are caring
86%
14%
Staff competence
50%
41%
Things explained clearly
32%
55%
14%
Treated with respect
73%
27%
Total care minutes212 mins (target: 210)
Target
Registered nurse care minutes42 mins (target: 43)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 210 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
13.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
8.0 (avg: 12.3)About average
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