Bupa Armidale
ARMIDALE, NSWFor-Profit66 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
83%
17%
Feeling safe
92%
Follow-up on concerns
50%
50%
Food quality
67%
25%
Having a voice
83%
How the home operates
25%
67%
Independence supported
67%
25%
Staff are caring
58%
42%
Staff competence
58%
42%
Things explained clearly
42%
42%
17%
Treated with respect
50%
42%
Total care minutes210 mins (target: 219)
Target
Registered nurse care minutes52 mins (target: 44)
Target
This facility delivers 210 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
51.0 (avg: 24.4)Below average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
23.0 (avg: 31.5)Better than most
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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