Bolton Clarke Tannoch Brae
ST ALBANS PARK, VICNot-for-Profit50 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
8 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
92%
Feeling safe
54%
46%
Follow-up on concerns
77%
23%
Food quality
31%
69%
Having a voice
54%
46%
How the home operates
46%
54%
Independence supported
38%
54%
Staff are caring
100%
Staff competence
54%
46%
Things explained clearly
54%
46%
Treated with respect
85%
15%
Total care minutes199 mins (target: 200)
Target
Registered nurse care minutes46 mins (target: 40)
Target
This facility delivers 199 minutes of hands-on care per resident per day. The government requires a minimum of 200 minutes, including 40 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
8.0 (avg: 24.4)Better than most
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
19.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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