Bolton Clarke Riddell Gardens
SUNBURY, VICNot-for-Profit72 beds
3.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
27%
67%
Feeling at home
47%
47%
Feeling safe
60%
40%
Follow-up on concerns
33%
53%
13%
Food quality
67%
20%
Having a voice
73%
27%
How the home operates
20%
60%
20%
Independence supported
40%
47%
13%
Staff are caring
60%
40%
Staff competence
27%
67%
Things explained clearly
20%
60%
20%
Treated with respect
40%
53%
Total care minutes204 mins (target: 211)
Target
Registered nurse care minutes46 mins (target: 42)
Target
This facility delivers 204 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 42 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
32.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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