Bentleys Aged Care

EAST BENDIGO, VIC65 beds
Terminal illness

Overall Rating

No rating data available

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

3 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
0.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

77%
23%

Feeling at home

69%
23%

Feeling safe

77%
15%

Follow-up on concerns

46%
46%

Food quality

23%
62%
15%

Having a voice

85%

How the home operates

46%
46%

Independence supported

62%
23%
15%

Staff are caring

54%
38%

Staff competence

31%
62%

Things explained clearly

38%
31%
31%

Treated with respect

77%
23%
Total care minutes

Data not available

Registered nurse care minutes

Data not available

Did not meet care minute targets

This facility delivers N/A minutes of hands-on care per resident per day. The government requires a minimum of 195 minutes, including 40 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
47.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
47.0 (avg: 37.6)Below average
Avg