Benetas St George's

ALTONA MEADOWS, VIC124 beds
DementiaTerminal illness
Are you the provider? Claim this listing

Overall Rating

No rating data available

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

52%
48%

Feeling at home

26%
65%

Feeling safe

57%
43%

Follow-up on concerns

30%
61%

Food quality

61%
30%

Having a voice

70%
26%

How the home operates

17%
52%
30%

Independence supported

43%
43%

Staff are caring

65%
35%

Staff competence

43%
43%
13%

Things explained clearly

43%
48%

Treated with respect

65%
35%
Total care minutes227 mins (target: 219)
Target
Registered nurse care minutes51 mins (target: 44)
Target
Met both targets

This facility delivers 227 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
2.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
35.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
10.0 (avg: 12.3)About average
Avg