BaptistCare Morven Gardens Centre

LEURA, NSWNot-for-Profit72 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 5.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

71%
14%

Feeling at home

79%
14%

Feeling safe

64%
29%

Follow-up on concerns

57%
14%
29%

Food quality

29%
50%
14%

Having a voice

57%
36%

How the home operates

71%
21%

Independence supported

64%
14%
14%

Staff are caring

71%
14%
14%

Staff competence

50%
36%
14%

Things explained clearly

50%
43%

Treated with respect

79%
14%
Total care minutes197 mins (target: 222)
Target
Registered nurse care minutes44 mins (target: 45)
Target
Did not meet care minute targets

This facility delivers 197 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
17.0 (avg: 24.4)About average
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
34.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
15.0 (avg: 37.6)Better than most
Avg