BaptistCare Mid Richmond Centre - Coraki
CORAKI, NSWNot-for-Profit49 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
69%
31%
Feeling at home
92%
Feeling safe
54%
38%
Follow-up on concerns
38%
38%
23%
Food quality
15%
62%
23%
Having a voice
85%
How the home operates
69%
23%
Independence supported
85%
15%
Staff are caring
77%
23%
Staff competence
46%
54%
Things explained clearly
62%
15%
23%
Treated with respect
69%
31%
Total care minutes238 mins (target: 222)
Target
Registered nurse care minutes47 mins (target: 44)
Target
This facility delivers 238 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
2.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
36.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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