BaptistCare Kularoo Centre
FORSTER, NSWNot-for-Profit160 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
80%
20%
Feeling at home
93%
Feeling safe
93%
Follow-up on concerns
60%
27%
13%
Food quality
13%
67%
20%
Having a voice
87%
13%
How the home operates
60%
33%
Independence supported
87%
13%
Staff are caring
87%
13%
Staff competence
67%
33%
Things explained clearly
80%
20%
Treated with respect
87%
13%
Total care minutes213 mins (target: 222)
Target
Registered nurse care minutes39 mins (target: 45)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
25.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
28.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
1.0 (avg: 2.3)Better than most
AvgAvg
Polypharmacy (5+ medications)
15.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
AvgAvg