Aurrum Plenty
PLENTY, VICFor-Profit130 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2024
4.0Q3 2024
4.0Q4 2024
4.0Q1 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
80%
13%
Feeling at home
67%
20%
13%
Feeling safe
80%
20%
Follow-up on concerns
47%
47%
Food quality
33%
20%
47%
Having a voice
53%
33%
13%
How the home operates
20%
67%
13%
Independence supported
87%
13%
Staff are caring
73%
20%
Staff competence
53%
40%
Things explained clearly
53%
33%
13%
Treated with respect
73%
27%
Total care minutes198 mins (target: 202)
Target
Registered nurse care minutes36 mins (target: 41)
Target
This facility delivers 198 minutes of hands-on care per resident per day. The government requires a minimum of 202 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
5.0 (avg: 24.4)Better than most
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
28.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
42.0 (avg: 37.6)About average
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Antipsychotic medication use
7.0 (avg: 12.3)About average
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