Arcare Caulfield

CAULFIELD NORTH, VICFor-Profit110 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

6 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

47%
47%

Feeling at home

40%
60%

Feeling safe

40%
53%

Follow-up on concerns

20%
73%

Food quality

20%
47%
33%

Having a voice

60%
40%

How the home operates

13%
80%

Independence supported

27%
53%
20%

Staff are caring

33%
67%

Staff competence

40%
60%

Things explained clearly

33%
60%

Treated with respect

40%
53%
Total care minutes200 mins (target: 200)
Target
Registered nurse care minutes43 mins (target: 42)
Target
Met both targets

This facility delivers 200 minutes of hands-on care per resident per day. The government requires a minimum of 200 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
36.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
35.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
50.0 (avg: 37.6)Below average
Avg