Anglican Care Bishop Tyrrell Place
CUNDLETOWN, NSWNot-for-Profit75 beds
4.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
57%
36%
Feeling at home
86%
Feeling safe
79%
14%
Follow-up on concerns
57%
43%
Food quality
21%
50%
21%
Having a voice
79%
14%
How the home operates
50%
29%
14%
Independence supported
50%
43%
Staff are caring
71%
29%
Staff competence
50%
36%
14%
Things explained clearly
50%
36%
14%
Treated with respect
79%
14%
Total care minutes191 mins (target: 222)
Target
Registered nurse care minutes48 mins (target: 45)
Target
This facility delivers 191 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
16.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
38.0 (avg: 37.6)About average
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Antipsychotic medication use
19.0 (avg: 12.3)Below average
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