Alton Lodge
COORANBONG, NSWNot-for-Profit42 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
50%
Feeling at home
58%
25%
Feeling safe
67%
17%
17%
Follow-up on concerns
50%
42%
Food quality
17%
58%
17%
Having a voice
67%
33%
How the home operates
58%
42%
Independence supported
83%
17%
Staff are caring
75%
25%
Staff competence
67%
25%
Things explained clearly
42%
42%
17%
Treated with respect
92%
Total care minutes208 mins (target: 207)
Target
Registered nurse care minutes48 mins (target: 42)
Target
This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
19.0 (avg: 24.4)About average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
27.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
55.0 (avg: 37.6)Below average
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