Allan W Lockwood Special Care Hostel
NATIMUK, VICGovernment11 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q3 2024
5.0Q4 2024
5.0Q1 2025
4.0Q2 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
71%
29%
Feeling at home
86%
14%
Feeling safe
71%
29%
Follow-up on concerns
43%
57%
Food quality
43%
43%
14%
Having a voice
29%
71%
How the home operates
29%
71%
Independence supported
71%
29%
Staff are caring
43%
57%
Staff competence
57%
43%
Things explained clearly
43%
57%
Treated with respect
71%
29%
Total care minutes395 mins (target: 221)
Target
Registered nurse care minutes66 mins (target: 46)
Target
This facility delivers 395 minutes of hands-on care per resident per day. The government requires a minimum of 221 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
100.0 (avg: 24.4)Below average
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Falls
14.0 (avg: 31.5)Better than most
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Major injury from a fall
6.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
57.0 (avg: 37.6)Below average
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Antipsychotic medication use
29.0 (avg: 12.3)Below average
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